Return Policy

This return policy is valid for all European countries.

You have the right to return products within 100 days after the arrival of your order.

Products can easily be returned.

Please note that return costs are the responsibility of the customer and must be paid directly to the shipping provider. This applies whether the return is due to dissatisfaction or if the product is defective.

For most packages, return labels are included in the box. If your package does not contain return labels, please email us at hello@nordiskrenhet.com, and we will send them to you digitally. You can then print the labels and include them in the return package.

Note: Only products in NEW* condition can be returned. We reserve the right to refuse a return if there are signs of use.
*New = Unopened products in their original packaging and products that have never been used.

Once we receive and verify your return, you will receive your refund within 10 business days using the original payment method used when ordering.

We comply with all relevant laws regarding returns and refunds, including the European Union 14-day cooling-off period for orders shipped into the EU.

We reserve the right to update our return and refund policy to ensure compliance with applicable legal requirements.